Phoebe leaves her job at a law firm and begins work at a family violence centre and she must navigate a path that isn't always clear, and people and events that aren't always as they appear.

It's Christmas Eve-Eve. After waving goodbye in Marlyebone Station, new lovers Hayley and James can't bear to be apart for Christmas, so both decide to surprise each other and unwittingly swap trains by mistake. The snow begins to...