Lucky and her friends embark on a Christmas Eve adventure into the city to find the perfect gift, but their return to Miradero for the holiday festivities are ruined when an avalanche derails their plans

A simple act of kindness always sparks another, even in a frozen, faraway place. When Smeerensburg's new postman, Jesper, befriends toymaker Klaus, their gifts melt an age-old feud and deliver a sleigh full of holiday traditions.